back office
back office — noun
1. the departments of a business that handle tasks like accounting, IT, and human r
the departments of a business that handle tasks like accounting, IT, and human resources — work that keeps the organisation running but never involves serving customers face to face
Hana moved from the sales floor to the back office after her promotion.
contrast: sales floor vs back office
The back office team at Patel & Sons handles payroll for all two hundred staff.
Whenever the back office upgraded their systems, the whole company slowed down for a week.
Kwame's back office checked all the loan documents while the agents spoke with buyers.
The back office stays busy even when the shop itself is closed to customers.
- administrative department
broader; can refer to any organisation, not just a business
- support staff
focuses on the people rather than the function or department
- backend operations
more technical; used mainly in technology companies
- front office
the customer-facing parts of a business, such as sales and reception
用法筆記
Typically singular and used with 'the'. Often contrasted with 'front office', which refers to the customer-facing parts of a business.