misrouting

misrouting — verb

1. to send mail, packages, calls, or information so that they go to a destination t

1.動詞及物B2
釋義

to send mail, packages, calls, or information so that they go to a destination that was not meant for them.

例句

Amani misrouted the medical files to the wrong clinic before lunch.

misroute + files + to + wrong place

The call centre misrouted Putri's complaint to the billing team by mistake.

misroute + complaint + to + department

同義詞
  • redirect

    broader and more formal; it can describe correct or incorrect sending to a different place

  • reroute

    usually means changing the path on purpose, often to solve a delay or blockage

  • misdirect

    can also describe sending people, questions, or attention the wrong way

文法句型

misroute + package / call / message / order

be misrouted to + [person/place/system]

用法筆記

Usually takes an object such as a package, phone call, email, or data record. Common in passive reports when the focus is on the item that reached the wrong team, address, or system.

常見錯誤

❌The agent misrouted to my complaint.
✅The agent misrouted my complaint to the wrong team.
💡'misroute' needs the thing being sent as its direct object.
❌My parcel misrouted yesterday.
✅My parcel was misrouted yesterday.
💡when the parcel receives the action, English normally uses the passive form.