onboarding
/ˈɒnbɔːdɪŋ/ (bre, ipa) · /ˈɑːnbɔːrdɪŋ/ (ame, ipa) · /ˈȯn-ˌbȯr-diŋ ˈän-/ (ame, mw)
onboarding — noun
1. the steps a company uses to welcome a new worker and teach them the skills, rule
the steps a company uses to welcome a new worker and teach them the skills, rules, and tools they need to do their job well.
Aoi finished her onboarding at the bank in two weeks.
noun phrase: finish + one's + onboarding
The hospital improved its onboarding process after several new nurses quit early.
collocation: onboarding process
During onboarding, Leo met every member of his team and toured the factory floor.
Christopher complained that the onboarding at his new firm was rushed and confusing.
Good employee onboarding helps people feel ready to do their work on day one.
- induction
British English; often the formal first-day or first-week introduction.
- orientation
narrower; usually a single session or short program of presentations, not the whole multi-week process.
- offboarding
the steps for handling a worker who is leaving the company.
文法句型
employee onboarding
onboarding process
during onboarding
用法筆記
Subject is usually a company, team, or HR department; the person being onboarded is a new hire. Almost always uncountable — say 'the onboarding', not 'an onboarding'.
常見錯誤
2. the steps a company takes to guide a new customer or user through its product or
the steps a company takes to guide a new customer or user through its product or service so they know how to use it and stay with the company.
The app's onboarding shows new users how to set up an account in three short steps.
collocation: user onboarding / onboarding steps
Nkechi led the team that designed the onboarding for the bank's new mobile wallet.
noun: designed the onboarding for [product]
Poor customer onboarding is one big reason people stop using a service in the first month.
Zayd shortened the onboarding flow so shoppers could buy something within two minutes of signing up.
Good onboarding turns curious visitors into loyal, paying customers.
- activation
narrower; the moment a new user first does the core action of the product, not the full guided journey.
- churn
the loss of customers who stop using a product; what good onboarding tries to prevent.
文法句型
customer onboarding
user onboarding
onboarding flow
用法筆記
Most common in tech, SaaS, banking, and e-commerce contexts. Distinguish from sense 1 by the object: this sense is about CUSTOMERS or USERS of a product, not about new EMPLOYEES of a company.