helpline
helpline — noun
- helplinesingular
- helplinesplural
1. a phone number that people can call to get advice, comfort, or factual answers a
a phone number that people can call to get advice, comfort, or factual answers about a specific topic, often run by a charity or government office for free.
Rafael called the mental health helpline after his sister was hospitalised for depression.
call + helpline (most common verb)
The city set up a free helpline for parents struggling to find school places.
set up + helpline (founding pattern)
Yuki worked night shifts on a domestic violence helpline for almost five years.
Volunteers at the helpline answered over three hundred calls during the heatwave.
Posters in every classroom listed the bullying helpline alongside the school nurse's number.
- hotline
stronger urgency, often crisis or emergency
- support line
broader; emphasises ongoing support over a single call
- crisis line
narrower; specifically for acute mental-health or suicide risk
文法句型
call a helpline
set up a helpline
用法筆記
Almost always modified by the topic the line covers (e.g. mental-health helpline, tax helpline, parenting helpline). Usually free or low-cost to the caller.