helpline
helpline — 名詞
- helplinesingular
- helplinesplural
1. a phone number that people can call to get advice, comfort, or factual answers a
服務專線
提供特定問題建議或協助的電話專線
a phone number that people can call to get advice, comfort, or factual answers about a specific topic, often run by a charity or government office for free.
Rafael called the mental health helpline after his sister was hospitalised for depression.
Rafael 的妹妹因憂鬱症住院後，他打電話到心理健康服務專線求助。
call + helpline (most common verb)
The city set up a free helpline for parents struggling to find school places.
市政府為苦於替孩子找學校名額的家長設立了免費服務專線。
set up + helpline (founding pattern)
Yuki worked night shifts on a domestic violence helpline for almost five years.
Yuki 在家暴服務專線上輪了將近五年的大夜班。
Volunteers at the helpline answered over three hundred calls during the heatwave.
熱浪期間，服務專線的志工接聽了超過三百通電話。
Posters in every classroom listed the bullying helpline alongside the school nurse's number.
每間教室的海報都把反霸凌服務專線和保健室護士的分機列在一起。
- hotline
stronger urgency, often crisis or emergency
- support line
broader; emphasises ongoing support over a single call
- crisis line
narrower; specifically for acute mental-health or suicide risk
文法句型
call a helpline
set up a helpline
用法筆記
Almost always modified by the topic the line covers (e.g. mental-health helpline, tax helpline, parenting helpline). Usually free or low-cost to the caller.